Privacy Policy

1. Information We Collect

We collect information directly from you and automatically through your device.

• Personal Data: When you make a purchase or create an account, we collect your name, billing address, shipping address, email address, and phone number.
• Payment Information: Payment details (like credit card, debit card, net banking, or UPI details) are processed securely by our authorized payment gateway partner, Razorpay. We do not store your raw financial data or card numbers on our servers.

2. How We Use Your Information

We use your information to run our jewelry business efficiently:

• To fulfill your orders, arrange shipping, and provide invoices.
• To communicate with you regarding your orders or customer support queries.
• To screen orders for potential risk or fraud.
• To send you marketing emails or promotional offers (only if you opt-in).

3. Information Sharing and Disclosure

We do not sell your personal data. We only share your data with essential third parties to complete your transactions:

• Logistics Partners: To deliver your silver jewelry packages to your physical address.
• Payment Gateways: We share transaction details with Razorpay to securely process your digital payments.
• Legal Compliance: We may share information to comply with applicable laws, regulations, or legal government requests.

4. Data Security and Retention

We implement industry-standard security measures to protect your data. When you place an order through Jewels by Nova, we will maintain your order information for our internal financial records unless and until you ask us to delete this information.

5. Your Rights

You have the right to access the personal information we hold about you, to correct inaccuracies, or to request that your personal data be deleted from our marketing lists.

6. Contact Us

For more information about our privacy practices, or if you have questions or complaints, please contact us at:
Email: contact@jewelsbynova.com